Navigating financial aid can feel overwhelming at times, and that's completely okay. Whether you're just starting the process, waiting to hear back about your award, or trying to make sense of your financial aid package, know that you don't have to figure it all out on your own. St. John's University has a dedicated team ready to help you every step of the way.
Reach Out to the Office of Financial Aid
The Office of Financial Aid at St. John's University is your go-to resource for any and all financial aid questions. Their knowledgeable staff can assist you with a wide range of topics, including:
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Understanding your financial aid award letter
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Applying for or renewing financial aid
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Questions about grants, scholarships, loans, and work-study programs
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Missing documents or outstanding requirements
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Changes in your financial situation
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Deadlines and important dates
How to Get in Touch
You can reach the Office of Financial Aid in a couple of convenient ways:
Phone: (718) 990-2000
Email: financialaid@stjohns.edu
Whether you prefer a quick phone call or would rather send a detailed email, they are there to help. If your question is complex or involves sensitive account information, a phone call may get you a faster, more personalized response. For general inquiries, email works great and gives you a written record of the conversation.
Tips for a Smooth Interaction
To make your conversation as productive as possible, have a few things handy before reaching out:
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Your student ID number
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Any relevant documents or correspondence related to your question
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A clear description of what you need help with
Do not hesitate to reach out, the financial aid team is there to support you, and no question is too big or too small. Getting the right information early can make a big difference in planning your education at St. John's University.