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More Ways We Support You: Non-Academic Services at St. John's

At St. John's University, we believe that student success goes far beyond the classroom. Your mental health, personal well-being, and sense of belonging are just as important as your academic performance. As an online student, you have access to a range of non-academic support services designed to help you thrive in every area of your life. Here's a look at what's available to you. 

Center for Counseling and Psychological Services (CAPS) 

If you're experiencing personal or emotional difficulties that are affecting your ability to perform your best, the Center for Counseling and Psychological Services is here to help. The dedicated staff at CAPS offers a range of services including individual and group counseling, crisis intervention, assessment, and consultation and referral. 

To schedule an appointment, call (718) 990-6384 during office hours: 

  • Monday through Thursday: 8:30 a.m. to 4:30 p.m. 
  • Friday: 8:30 a.m. to 3:00 p.m. 

For support outside of office hours, a helpline is available at (718) 990-6352. 

Please note: CAPS is only able to provide virtual appointments to students residing in New York State. State law does not permit CAPS to provide counseling services to students outside of New York State. However, CAPS may be able to assist with a referral to a local provider if needed. 

Basic Needs Resources (Food, Housing, and Transportation) 

As a Catholic and Vincentian university, St. John's is deeply committed to the health and wellness of every student. We recognize that too many students struggle with reliable access to nutritionally adequate food and other basic necessities due to financial hardship. If you are a current student facing food insecurity or other basic needs challenges, we encourage you to review the resources available on this page. You are not alone, and we are here to help. 

The LGBTQIA+ Center 

The LGBTQIA+ Center is a university-wide resource and research hub for students, faculty, and employees. Its mission is to organize, coordinate, and innovate around LGBTQIA+ issues within the St. John's University community, creating and sustaining an open and welcoming environment for all. The center serves as a space for connection, advocacy, and support for lesbian, gay, bisexual, transgender, queer and/or questioning, intersex, asexual, aromantic, agender, ally, and allied students and more. 

Students are welcome to contact the center at (718) 990-3720 during the following hours: 

  • Monday: 12:00 p.m. to 6:00 p.m. 
  • Tuesday: 10:45 a.m. to 6:00 p.m. 
  • Wednesday through Thursday: 9:00 a.m. to 4:00 p.m. 
  • Friday: 9:00 a.m. to 3:00 p.m. 

Follow the center on Instagram for weekly updates about office hours and upcoming events. 

Office of Wellness Education and Prevention 

Balancing academic responsibilities with everyday life can be challenging, and the Office of Wellness Education and Prevention is here to help you find that balance. The office provides students with the skills and strategies to thrive academically, socially, and emotionally through a variety of programs and events, including the annual Wellness Fair, workshops, presentations, and weekly outreach across campus. 

For more personalized support, individual wellness coaching is available to help you identify motivators for behavior change, overcome barriers to your wellness goals, and develop realistic strategies for success. To schedule a wellness coaching appointment, reach out to the office directly: 

  • Phone: (718) 990-2363 

Remember, taking care of yourself is an essential part of your success at St. John's University. Don't hesitate to reach out to any of these offices. They're here for you!