College can be challenging, and sometimes you need more than just academic guidance to stay on track. That's where our Student Success Coaching team comes in. Whether you're navigating your first semester, managing a heavy course load, or simply looking to sharpen your study skills, our coaches are here to support you every step of the way.
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What Is Student Success Coaching?
Student success coaching is a personalized, one-on-one service designed to help you develop the skills, strategies, and mindset you need to thrive academically and personally. It's different from academic advising, which focuses on course selection, degree requirements, and academic policies. Coaching goes deeper, helping you tackle the challenges that can get in the way of your success, from time management and organization to stress and motivation.
The best part? These sessions are completely free for all currently enrolled online students. There's no extra cost, no catch. It's simply part of the support you have access to as a St. John's University student.
Flexible, Confidential, and Built Around You
We know that life as a student is busy, which is why we offer flexible scheduling options to fit your lifestyle. Sessions are available in-person, via video call, or by phone, and we offer early morning and late-night appointment times to work around your schedule. Sessions typically run 30 to 60 minutes depending on your needs.
Everything you discuss with your coach is confidential. What you share stays between you and your coach, except in cases where there are safety concerns or as required by law. Using coaching services also has no impact on your academic record and will not appear on your transcript.
Frequently Asked Questions
Who can use coaching services? All currently enrolled online students are welcome! Whether you're a first-year, transfer, or graduate student, our coaches are here to support you at any stage of your academic journey.
How do I schedule an appointment? You can schedule a session through the Student Success page on Hubspot, or by calling or emailing our office. Not sure which session type is right for you? No worries! Just book any session or reach out to us and your coach will help figure out the best fit.
How many sessions can I attend? As many as you need! Some students benefit from a single session, while others prefer ongoing support throughout their college experience. There's no limit.
Can I meet with the same coach regularly? Absolutely! Building a consistent relationship with your coach can be a great way to stay on track and make steady progress toward your goals.
Do I need to prepare anything before my session? No special preparation is required. Just come ready to talk about your goals or challenges. If you have relevant materials like a syllabus or planner, feel free to bring those along as they can be helpful depending on the type of session.
Can I bring a friend? Coaching sessions work best one-on-one so your coach can give you their full attention. However, if you and a friend have similar goals or challenges, ask us about small group options.
What if I need to cancel or reschedule? Life happens! We just ask that you give us at least 24 hours notice if you need to cancel or reschedule your appointment.
I'm feeling really overwhelmed. Is this the right place for me? Yes! Many students come to us when they're feeling stressed or unsure of where to turn. We'll help you break things down into manageable steps and connect you with additional campus resources if needed. If you're experiencing a mental health crisis, please contact the Counseling and Psychological Services office at (718) 990-6384. After hours, you can also reach them at (718) 990-6384.
Contact Us
Ready to get started or have a question? We'd love to hear from you!
- Phone: (718) 990-1965
- Email: online@stjohns.edu
Don't hesitate to reach out. We're here to help you make the most of your St. John's University experience.